How we handle your information.

This policy explains how HerbieTech Auto Ltd uses information provided through enquiries, bookings and vehicle repair work.

Information we collect

When you contact HerbieTech Auto Ltd, we may collect your name, phone number, email address, vehicle details, fault information and any photos, invoices or notes you choose to provide.

How we use your information

We use your details to respond to enquiries, arrange diagnostics or repairs, prepare estimates, keep repair records and contact you about your vehicle while work is being carried out.

Sharing your information

We do not sell your information. We may share limited details with parts suppliers, recovery providers, warranty providers or technical specialists where needed to quote for or complete work on your vehicle.

How long we keep records

We keep enquiry, estimate and invoice records for as long as reasonably needed for customer service, warranty, accounting and legal purposes.

Your rights

You can ask to access, correct or delete personal information we hold about you, subject to legal and accounting record requirements.

Contact about privacy

Email herbietechlincoln@gmail.com if you have a question about your personal information.

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